driven by experience
The modules below include all UX services relevant to that module. However, each and every project is unique in terms of its type, resources, complexity, constraints, etc., and accordingly, we plan each project, define the process, applicable and relevant activities, ROI, deliverables and measurements of success together with you.
Similarly, we are flexible in our engagement type with you... joining your organization as an individual contractor for the medium to long term to relying on our teams of best in class professionals and everything in between.
Consulting & Assessment
discovery & research
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- executive issues & expectations
- interviews & surveys
- observe/shadow users
- usage of current application/s
- info & data collection
- user testing
- competitor analysis
- measurements of success
assessment & analysis
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- findings, inferences & opportunities
- data, stats & info processing
- persona study
- journey mapping
- ux measurements & metrics
- ux review
- ROI study
solution & recommendations
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- ux design strategy & framework
- conceptual design solution
- efficiency/productivity metrics
- validation
- prioritization & ux roadmap
- next steps
UX Design & Presales
ux planning, discovery & research
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- project planning & ux management
- goals & measurable objectives
- persona study / empathy mapping
- observation / shadowing
- interviews & surveys
- requirements, user stories
- info & data collection
- journey mapping
- ux review & assessment
ideation
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- problem definition
- findings, inferences & opportunities
- brainstorming
- ux & product design strategy
- ux / ui framework
- conceptual design solutio
prototyping
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- interaction design
- ux metrics & measurements
- wireframing (iterative)
- content management
- information architecture
- ab testing
solution & implementation
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- patterns & components
- branding & style guide
- detailed design
- user testing (validation)
- UI development coordination
- documentation
- ROI study (before vs. after)
MVP
(lean ux, 3 to 5 week engagement)
input
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- requirements & scope
- personas
- research current solution
- observation / shadowing
- conceptual solution
- review and approval
output
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- agile multi-disciplinary teams
- ux strategy & framework
- interaction design
- wireframes (iterative process)
- visualization (information architecture)
- graphics & branding
Training & Mentoring
(for designers and non-designers)
topics
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- design thinking
- scrum, lean ux / mvp
- user stories, use cases, scenarios
- ux & user research
- analysis
- interaction design
- visualization
- presales and ROI
talks and frontal presentations
workshops
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3-hour, 6-hour, 2-day, 3-day, 5 day
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on-the-job training
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mentoring, supervising and managing ux personnel and teams in the course of actual work